Gebomsa creates Gebomsa Innovations, “innovating in benefit of our customers”

Gebomsa has created Gebomsa Innovations as an initiative for a comprehensive model of innovation. The aim of Gebomsa Innovations is to design, develop and implement technological innovations for the:

• Simplification of customer-related processes, improving management for our customers and engaging with them in technological innovations.
• Automation of internal processes to cut average execution times.
• Search for operational excellence.

The first Gebomsa Innovations project to be launched will be the “Automatic Service Delivery Note Confirmation”, which gives concrete pumping operators a mobile device to plan their daily activities, fill out service delivery notes and jot down any incidents that occur.

The main benefits for the project’s customers are:

• Real-time knowledge of pumping operations.
• Invoice control with their concrete pumping supplier.
• Simplification of their administration process.
• Real-time information to improve our ability to respond to problems.
• Records of all incidents that occur during service provision to be able to continue to improve the quality of our services.
• Reduced use of paper as a commitment to the environment.
• Fewer administrative errors with regards delivery notes.

“With Gebomsa Innovations, the company offers enhanced solutions to its customers’ needs, offering the market a value proposal based on innovation and development,” Gebomsa CEO Miguel D´Cotta said.

New innovation projects to be developed over the coming years include the creation of a customer web platform to request services, documentation management (machinery and other documents demanded by customers, invoices, tenders, etc.).